Water Billing

All residential and commercial customers are billed monthly and generally mailed the first week of each month. Bills are computed based on actual usage. It is our policy not to estimate a bill unless a meter is shown to be faulty and has stopped working. Every attempt is made to read meters on or about the same day of the month in order to provide for a consistent number of days’ usage on each invoice. To ensure accuracy, all meters are read with a handheld computer.

A disconnect notice will be sent for any account showing a past-due balance equal to or greater than $20.00 at the end of the month. A reconnection fee will be charged to all customers who have their meters disconnected for non-payment. To restore services, those same customers will be subject to paying a security deposit.

Water & Sewer Rates

Standard Service

For properties with existing water and sewer infrastructure, the following rates and fees apply:

New Construction & Infrastructure

The following fees apply to new construction or properties requiring new water and/or sewer infrastructure:

• Water:
  • New Connection Fee: $1,500
  • Water System Development Fee: $1,500
  • Meters: Starting at $500, or actual meter cost plus a 5% administrative fee (varies by size)
• Sewer:
  • New Connection Fee: $1,500
  • Sewer System Development Fee: $1,500

Additional Information

Fees associated with new construction may vary depending on project scope, infrastructure needs, and meter size. Applicants are encouraged to contact Public Works at (540) 261-1444 to discuss specific project requirements and obtain detailed cost estimates.